Need a little help?
Email support@madovertech.io. Include your device type, app version, game name and puzzle date, and what happened. Never include passwords or private sign-in tokens.
A puzzle seems wrong
Let us know the puzzle name and date. We validate puzzles before release, and your report helps us catch anything we missed.
Restore a purchase
In the mobile app, sign in to your original Hatchd account, then open Plus and choose Restore purchases. Use the same Apple or Google account used for the purchase.
Today's puzzles and streaks
Daily puzzles reset at midnight Pacific Time for everyone. Practice does not add to your daily streak. Free hearts recover over time, and your companion never dies when you take a break.